FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What products I can buy from your company?

GaN tech chargers: wall charger, travel charger, desktop charger, charger station

Car charger: USB car charger, wilress charger holder

Wireless charger: 3 in 1 wireless charger, combination clock wireless charger

Other related accessories: usb cable, fast charging cable, hub, ect.

Does your product have the certificate that match my market?

We do a very strict quality control for our production steps and we have CE, ETL, FCC, CB, UL, ROHS, ect...

How many days will it take for sample?

Usually, sample will take 3-5 working days for prepartion only.

How long is the your warranty time?

12 months warranty time for all of our models.

What payment terms do you support?

We accept EXW, FOB, DAP, DDP. Please send your delivery address to check the shipping cost details.

How about the shipping terms?

Sea shipping, trail shipping and air shipping are all good. If you have specified shipping agent in China, we will bear the shipping cost in domestic China.

How can I get quote?

Just send inquiry email to our sales and they will share you more information about our product price.

Is there after-sales technical support?

Yes, Vina's technology team will offer all customer life long after-sales technocal support for free.